1. Home
  2. FAQ
FAQ

Rbajii FAQ — Answers to All Your Questions

From registration to payments, bonuses to betting — find everything you need to know about Rbajii, all in one place.

50+
Answer
8
Browse by Category
24/7
Live Support
Bengali
Full support in your language

What Would You Like to Know?

Click on the relevant category below to find your answer quickly.

Registration & Account

Questions and answers about opening a new account, verification, updating your details, and managing your account.

Login & Security

All your answers on login issues, password resets, account security, and two-factor authentication.

Deposits & Withdrawals

All payment methods including Mobile Pay, Nagad, and Rocket, along with minimum amounts and processing times.

Bonuses & Offers

How to claim and use your Welcome Bonus, cashback, referral rewards, and promotional offers.

Betting & Games

Detailed questions and answers about Sports Betting, Live Casino, jackpots, and odds.

Mobile App

Everything you need on Rbajii app downloads, installation, updates, and troubleshooting.

If you couldn't find the answer to your question here, reach out to our Help Center page. Our support team is available 24/7 to assist you in Bengali.

Registration & Account

To register on Rbajii, you'll need an active Bangladeshi mobile number or email address, along with a strong password. You must be 18 or older. You may be asked to provide your National ID or passport details later for identity verification. The entire process takes just 2–3 minutes.

No. Under Rbajii's policy, each person may only hold one account. Attempting to open multiple accounts may result in all accounts being suspended and any winnings being forfeited. This rule is strictly enforced to maintain a fair playing environment for everyone.

Yes. After registration, an OTP will be sent to your mobile number for initial verification. Full identity verification (KYC) may be required to increase withdrawal limits or for larger transactions. This is important for the security of your account.

Some details like your email or phone number can be updated directly from your account settings. However, core information such as your name or national ID number requires assistance from the support team. Identity verification is required for any changes.

Yes. You can temporarily or permanently close your account at any time. Use the self-exclusion option for a temporary pause. To close your account permanently, contact the support team. Make sure to withdraw all funds from your wallet before closing. To learn more about responsible gambling, This page to find out more.
Login & Security

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and you'll receive an OTP code. Use that code to set a new password. The entire process takes under 3 minutes. If you run into any issues, contact Help Center go.

Entering the wrong password too many times will temporarily lock your account. It usually unlocks automatically after 15–30 minutes. If you need access sooner, contact the support team. To avoid this in future, use the "Remember Me" option.

Rbajii uses 256-bit SSL encryption. Your password is never stored in plain text. Automatic alerts are sent for any suspicious login activity. Enabling two-factor authentication adds an extra layer of protection to your account. Rbajii will never ask for your password by phone or email.

Yes, you can access the same account from any device — phone, tablet, or computer. Logging in from a new device may require additional verification. Make it a habit to log out when using a shared device.
Deposits & Withdrawals

Rbajii supports Bangladesh's most popular payment methods: Mobile Pay, Nagad, Rocket, and direct bank transfer. Deposits via mobile banking take just a few minutes to process. For more details, visit the Payment Page to find out more.

Rbajii's minimum deposit amount is kept very low so anyone can get started with ease. The minimum withdrawal amount is equally accessible. To find the exact figures, Payment Page — limits for each method are listed separately.

Mobile banking withdrawals (Mobile Pay, Nagad, Rocket) are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. During peak hours or on weekends, processing may take slightly longer. Your first withdrawal may take more time if your account verification is not yet complete.

If a deposit fails, wait 5–10 minutes first — network confirmations can sometimes be delayed. If the amount has been deducted from your mobile account but hasn't appeared in your Rbajii balance, contact support with your transaction ID. Do not make duplicate payments.

Rbajii does not charge any withdrawal fees. However, your mobile banking operator or bank may apply their own transaction fees — this is outside Rbajii's control. Please check the applicable charges for your chosen payment method before proceeding.
Bonuses & Promotions

When you open a new account and make your first deposit, you'll automatically receive the welcome bonus. The bonus amount and terms on the Bonus page are listed in detail. To receive the bonus, your first deposit must meet the specified minimum amount.

Wagering requirements refer to how many times you must bet the bonus amount before you can withdraw it. For example, a 30x wagering requirement on a BDT 100 bonus means you need to place a total of BDT 3,000 in bets before withdrawing. Each bonus has its own terms — on the Bonus page View Details.

If you incur losses within a set period, a percentage of those losses is returned to you as cashback. Cashback is typically calculated on a weekly basis and credited to your account every Monday. With lower wagering requirements, it's one of the most popular bonuses among bettors.

Yes. Through Rbajii's referral program, you earn a bonus whenever someone registers using your referral link and makes their first deposit. Your referral link can be found in the profile section of your account. The more you refer, the more you earn.
Betting & Games

Rbajii offers betting on cricket, football, tennis, badminton, and dozens of other sports. You'll also find Live Casino, slots, poker, and jackpot games. Betting is available for the IPL, Cricket World Cup, and Bangladesh domestic cricket as well. For more details, Bet Page to find out more.

Yes. Rbajii's live betting feature lets you place bets on ongoing matches with real-time odds. Odds shift with every moment of the match, so timing is key. Live streaming is also available for select events.

With Rbajii's progressive jackpot, a portion of every bet goes into the prize pool. The more players participate, the bigger the jackpot grows. Anyone can win the jackpot on any spin. For more details about the jackpot, on the Jackpot page to find out more.

Once a bet is confirmed, it generally cannot be cancelled. However, if the cash-out feature is available, you can withdraw the current value of your bet before the match ends. Whether the cash-out option is available depends on the event and bet type.

Rbajii keeps minimum bet amounts very low so that bettors on a tight budget can still enjoy the experience. Minimum and maximum limits vary by game. For exact amounts, on the Bet page or browse directly in the game lobby.
Mobile App

The official Rbajii app is available on our App Page to download. The Android APK can be downloaded directly. iOS users will also find instructions on the same page. Never download the app from third-party sites — it's a security risk.

To install a third-party APK on Android, you need to enable "Unknown Sources" or "Install Unknown Apps" in your settings. Go to Settings → Security → allow installation from unknown sources. It's good practice to turn this off again after installation. For step-by-step instructions, on the App page provided.

Your account, balance, bonuses, and betting features are identical on both. The app additionally offers push notifications, faster loading, and biometric login. For smartphone users, the app delivers the best experience.

When an update is available, you'll get a notification directly in the app. Tap the notification to download and install the new APK automatically. You can also visit App Page to download the latest version as well. Always keep the app updated — each release includes new features and bug fixes.

No questions found.
Try different keywords or Help Center contact us.

Talk to Support

If you can't find the answer you're looking for, our support team is available around the clock.

Live Chat
Quick Links
Register Now Log In to Your Account View Payment Methods View Bonus Offers Bet Now Play Jackpot Download the App Responsible Gaming
Security Tips
  • Use a strong password
  • Keep two-factor authentication enabled
  • Log Out on Shared Devices
  • Never share your password with anyone
  • Only use the official site
Support Hours
Live Chat 24/7
Email Support 24 Hours
in Bangla Round-the-Clock

Join Rbajii Now

Join millions of Bangladeshi bettors with access to Sports Betting, Live Casino, and jackpots. Registration is free.

Register Now Log In
SSL Secured Instant Deposit Welcome Bonus 24/7 Bangla Support
বাংলা